Warranty

This limited warranty applies only while the unit remains at the site of the original installation and only if the unit is installed inside the continental United States, Alaska, Hawaii and Canada. The warranty applies only if the unit is installed and operated in accordance with the printed instructions and in compliance with applicable installation, building codes and good trade practices.

The burner is warranted against defects for five years. All other components such as gas valves, thermocouples, igniters, lights and media are warranted against defects for one year.

This limited warranty further does not cover any scratches, dents, painted finishes, corrosion or discoloring by heat, abrasive and chemical cleaners, nor chipping on porcelain powder coated parts.

During the first year after installation, we will provide a replace for any component part of your unit found to be defective in materials or workmanship. The part to be replaced must be returned to our distributor in exchange for the replacement part.

In lieu of providing a replacement part, we may, at our option, provide the distributor’s component purchase price form us or a credit equal to the distributor’s component purchase price from us toward the purchase of any new unit which we distribute. If a credit is given in lieu of a replacement part, the rating plate from the unit being replace must be submitted on a warranty claim and the unit being replaced must be made available to our distributor for disposition. In establishing the date of installation for any purpose including determination of the starting date for the term of this limited warranty, reasonable proof of the original installation date must be presented*, otherwise the effective date will be based upon the date of manufacture plus thirty (30) days.

Any labor, material, freight and/or handling charges associated with any repair or replacement pursuant to this limited warranty will be your responsibility. In this warranty the word “installation” means original installation.

We will not be responsible for and you the user will pay for: (a) damages caused by accident, abuse, negligence, misuse, riot, fire, flood, or Acts of God (b) damages caused by operating the unit where there is a corrosive atmosphere containing chlorine, fluorine, or any other damaging chemicals (other than in a normal residential environment) (c) damages caused by any unauthorized alteration or repair of the unit affecting its stability or performance (d) damages caused by improper matching or application of the unit or the unit’s components (e) damages caused by failing to provide proper maintenance and service to the unit (f) any expenses incurred for erecting disconnecting or dismantling the unit (g) parts or supplies used in connection with service or maintenance (h) damage repairs, inoperation or inefficiency resulting from faulty installation or application (i) electricity or fuel costs or any increase in electricity or fuel cost whatsoever including additional or unusual use of supplemental electric heat.

We shall not be liable for any incidental, consequential, or special damages or expenses in connection with any use or failure of this unit. We have not made and do not make any representation or warranty of fitness for a particular use or purpose and there is no implied condition of fitness for a particular use or purpose. We make no express warranties except as stated in this limited warranty. No one is authorized to change this limited warranty or to create for us any other obligation or liability in connections with this unit. Any implied warranties shall last for one year after the original installation. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages or do not allow limitations on how long an implied Warranty or condition lasts so the above limitations or exclusions may not apply to you. The provisions of this limited warranty are in additions to and not a modification of or subtraction from any statutory warranties and other rights and remedies provided by law.