Privacy policy

1. Introduction

Welcome to Northwoods Grills. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.northwoodsgrills.com (the "Site") or make a purchase from us. By accessing or using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect various types of information to provide a better service to our customers:

  • Personal Information: When you visit our Site or make a purchase, we collect details such as your name, billing and shipping address, payment information (like credit card numbers), email address, and phone number.
  • Device Information: We automatically gather information about your device, including your web browser type, IP address, time zone, and cookies installed. As you navigate the Site, we collect data about the web pages or products you view and how you interact with the Site.

3. How We Use Your Information

We utilize the information collected for several purposes:

  • To process and fulfill your orders, including sending confirmation emails.
  • To communicate with you concerning your orders or inquiries.
  • To screen orders for potential risk or fraud.
  • To provide you with relevant information or advertisements relating to our products or services, tailored to your preferences.

4. Sharing Your Information

We may share your personal information with trusted third parties to facilitate our operations. For instance, we use Shopify to power our online store. You can learn more about how Shopify utilizes your personal information on their website.

We may also disclose your information in compliance with applicable laws, respond to legal requests, or safeguard our rights.

5. Behavioral Advertising

We employ your personal information to deliver targeted advertisements or marketing communications that may interest you. For additional details about targeted advertising, please visit the Network Advertising Initiative’s ("NAI") educational page.

6. Your Rights

If you are a resident of Europe, you possess the right to access and amend your personal information in our possession. You can also request the deletion of your personal data. To exercise this right, please contact us.

7. Data Retention

When you place an order via our Site, we retain the order information for our records unless you request its deletion.

8. Changes to This Privacy Policy

We may revise this Privacy Policy occasionally to reflect updates to our practices or for legal and regulatory reasons.

9. Contact Us

For inquiries regarding our privacy practices, questions, or complaints, please reach us via email at Ryan@Northwoodsgrills.com or through traditional mail using the details provided on our website.