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No cost to customer with tracking numbers provided all orders
For warranty details, visit our warranty information page
Due to the size and weight of packaging we ship via freight and LTL. Mostly Fedex but can vary depending on location. Freight shipping includes curbside delivery and lift gate service only. The driver will take your delivery off the truck for you, but it is your responsibility to bring it on to your property. We suggest having helpers on standby to assist you in moving your items from the curb.
Q: Will I receive tracking information?
Yes! Each order has verified tracking information and ETA.
Q: Where do your products ship from?
We ship from several warehouses throughout the US. No international duties or customs clearance to be concerned with.
Q: Is assembly included?
No. Product assembly/installation is a customer responsibility. We do provide electronic copies of the spec sheets, product manuals, and install guides on each product page.
Q: Do you guys offer design and/or install services?
No we are a supplier and do not offer formal architect, engineering, or contactor type recommendations.
Q: Do you offer returns?
Yes. Please view our return policy under the customer service tab for our terms.
38" Cutlass Pro Freestanding Grill Troubleshooting
38" Cutlass Pro Freestanding Grill Cart Valve Alignment
38" Cutlass Pro Freestanding Grill Cart Instructions
The 38" Cutlass Pro Freestanding Grill combines professional-grade cooking with rugged durability, making it ideal for both casual weekend chefs and experienced cooks. Crafted from 304 stainless steel, this grill features 4 cast-stainless steel burners delivering a total of 60,000 BTUs, perfect for grilling, searing, or slow-cooking meats to perfection.
For added versatility, the grill includes a ceramic infrared back burner for rotisserie cooking, complemented by a rotisserie motor, spit rod, and four-prong forks. It also comes with heat zone separators for better heat distribution, ensuring your food is cooked evenly across the entire surface.
The stainless steel cooking grids and warming rack provide ample cooking space, while the full-length slide-out drip tray makes cleaning easy. The grill’s blue LED control panel lights and dual internal halogen lights allow for convenient grilling in low-light conditions. The Sure-Strike ignition system ensures quick and reliable lighting for every cook. This grill is not only built to last but also offers sophisticated features that make cooking and cleaning a breeze.
| Feature | Measurement |
|---|---|
| Width | 38" |
| Height | 23" (grill hood clearance) |
| Depth | 20" (main cooking surface) |
| Feature | Details |
|---|---|
| Main Cooking Surface | 38" wide x 20" deep |
| Total BTU Output | 60,000 BTUs (15,000 BTUs per burner x 4 burners) |
| Material | 304 Stainless Steel |
| Burners | 4 Cast-Stainless Steel Burners |
| Cooking Grates | Stainless Steel Cooking Grids |
| Warming Rack | Yes, Stainless Steel |
| Burner Zone Separators | Yes |
| Flavor Grids | 4 Briquette Trays |
| Rotisserie Kit | Rotisserie Motor, Spit, Forks, and Fittings Included |
| Back Burner | Ceramic Infrared Back Burner |
| Ignition System | Sure-Strike Ignition System |
| Lighting | Blue LED Control Panel Lights, Dual Internal Halogen Lights |
| Drip Tray | Full Length Slide-Out Drip Tray |
| Fuel Type | Convertible (Natural Gas/LP) |
| Cart | RONKC Portable Cart (assembly required) |
| Warranty | Lifetime Warranty on all parts |
| Natural Gas Models | Includes Quick Disconnect Hose Kit |
| Propane Gas Models | Includes Hose & Regulator for 20lb Tank (tank not included) |
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