Bonfire Warranty

LIMITED LIFETIME WARRANTY
At BONFIRE, we stand behind the quality of our products. Our cast stainless burners, stainless steel cooking grates, and stainless steel housing are warranted for a lifetime for as long as you own your BONFIRE grill. This warranty does not cover discoloration, surface scratches, weather-related staining, and minor rust and oxidation, which are normal occurrences for outdoor products. Any necessary repairs or replacements will be made free of charge, while the owner is responsible for costs associated with labor and freight.

THREE YEAR LIMITED WARRANTY
Our cast brass side burner, stainless steel burners, infrared back burner, knobs, brass valves, drip pans, tamers, and warming rack are covered by a three-year warranty, provided they are used under normal residential conditions from the original date of purchase. Similar to the lifetime warranty, these parts will be repaired or replaced at no charge, with the owner responsible for labor and freight costs.

ONE-YEAR FULL WARRANTY
BONFIRE ensures that its outdoor gas grills and all related components, including ignition systems (excluding batteries) and electronic components (such as lights and thermometers), are free from defects in materials and workmanship for one year from the original purchase date under normal residential usage. During this period, we will repair or replace any defective parts at no cost to the original purchaser. Warranty service must be conducted by an authorized BONFIRE representative during normal business hours.

WARRANTY LIMITATIONS & EXCLUSIONS
This warranty applies solely to the original purchasers of products installed in the United States or Canada, meant for single-family residential use. Valid proof of purchase is required, and the warranty commences upon purchase and ends on the anniversary of the original purchase date. While this warranty covers defects in materials and workmanship, it does not extend to parts damaged due to negligence, misuse, improper use against the Installation Instructions and Owner’s Manual, accidents, natural disasters, or lack of necessary maintenance.

This warranty excludes rust, corrosion, and discoloration unless they render the part inoperable. Labor or related charges for repairs, aside from those specified in separate written programs from BONFIRE, are not covered. All repair work must be performed by a qualified professional service person with prior approval from BONFIRE.

In case of a warranty claim, the defective product or part might need to be sent back to our factory for evaluation. If the product is found defective, we will cover freight charges. This warranty does not cover damage that occurs during shipping from our independent distributor. Customers may not hold BONFIRE liable for indirect, incidental, or consequential damages;

However, the rights given under this warranty may vary according to state or province laws. To claim warranty service, contact your authorized dealer or call BONFIRE directly. Ensure you provide essential information such as your name, grill model and serial number, purchase date, and details of the defect. Note that service calls for installation issues are not covered under warranty.