Broilmaster FAQs

About BroilMaster Grills

BroilMaster grills are handcrafted in small batches in the Upper Midwest USA. Each premium gas grill pairs durable cast aluminum and stainless steel construction with our signature bow-tie burner for even, edge-to-edge heat.

About Our Craftsmanship

What are BroilMaster grills made of? Every grill is built from rugged cast aluminum housing, food-grade 304 stainless steel, and cast iron cooking grates, assembled and quality-checked by hand in our Upper Midwest workshop.

Ordering & Customization

Can I customize my grill? Yes. Standard configurations ship in 5-10 business days, while custom builds with your choice of cart, burner setup, and natural gas or propane conversion take 3-5 weeks.

Shipping & Delivery

How is my grill delivered? BroilMaster grills ship via freight throughout the continental US with curbside liftgate delivery. You'll receive tracking details and a scheduling call before your grill arrives.

Warranty & Returns

What warranty do you offer? We back our welds and cooking chamber with a limited lifetime warranty, plus 5 years on hardware, components, and burners. Standard grills have a 30-day return window; custom builds are non-returnable.